Starfish

E-Commerce Specialist

PhilippinesRemoteFull-time

We're seeking organized and knowledgeable E-Commerce Specialists to join our team, to service our network of businesses worldwide.

Requirements

  • Minimum of 1 year of experience in eCommerce, website upkeep, and associated sectors
  • Proficiency in content, product, and inventory management
  • Familiarity with SEO principles and understanding of non-technical SEO best practices
  • Proficient in operating Shopify, Amazon, and eBay platforms
  • Exceptional English communication skills, both written and verbal, reaching at least B2 proficiency
  • Strong abilities in copywriting and editing
  • Experience utilizing Google Analytics for project management and reporting purposes
  • Well-versed with MS Office, particularly Excel
  • Understanding of CSS Media queries
  • Able to work the night-shift

Duties and Responsibilities

  • Oversee the website's operations to ensure a seamless user experience.
  • Address customer inquiries and issues promptly while assisting with product selections.
  • Enhance product listings and content by providing detailed descriptions, visual aids, and specifications.
  • Foster customer relationships and establish partnerships with content creators, influencers, and complementary businesses.
  • Collaborate with internal teams to develop concepts, layouts, and promotional strategies.
  • Determine pricing strategies based on industry trends and sales objectives.
  • Monitor inventory levels and coordinate with suppliers and logistics partners to ensure stock availability and timely delivery.
  • Create and manage PPC advertisement campaigns and engage with audiences on social media platforms.
  • Undertake miscellaneous tasks as needed.

Technical Requirements:

  • USB Headset
  • Functional Webcam
  • Functional Computer
  • Internet Service with a minimum speed of 25 Mbps via cable connection

Benefits

  • Comprehensive Health Insurance Coverage (HMO)
  • Performance-Based Incentive Programs
  • Embracing and Inclusive Workplace Culture
  • Continuous Upskilling and Development Opportunities
  • Full Work-From-Home Arrangement
  • Dedicated and Supportive Team Environment
  • Pathways for Professional Advancement
  • Engaging and Enjoyable Work Atmosphere

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